FAQ
Welcome to the Circus Building’s FAQ.
Here you’ll find answers to the most frequently asked questions – and if you can’t find what you’re looking for, you’re always welcome to contact us.
Yes, if you have any allergies, diabetes or something similar, we just need to be informed of this no later than one week before the event.
It is not possible to bring your own food and drinks.
When renting the Circus Building with an included dinner, a 2-, 3-, or 4-course menu will be served, carefully composed and prepared by our professional kitchen. See the menu here.
Hver dag arbejder vi for at skabe gode og sikre rammer for vores gæster. Derfor er vi også en del af kampagnen ‘Natten Er Vores’, som skal sikre, at København har et natteliv uden diskrimination. Det håber vi, at alle vores gæster vil bakke aktivt op om.
Skulle du opleve diskrimination i nattelivet, kan du altid henvende dig til vores Head of Security eller en af vores øvrige vagter, så hjælper vi med at afklare og håndtere situationen.
Læs mere om Københavns Kommunes Charter for et natteliv uden diskrimination her.
Yes, there is a cloakroom in the Circus Building. You are not allowed to bring outerwear and large bags into the Circus Hall or The Old Stables due to safety reasons. Only small handbags are allowed. If you need to store a larger bag in the cloakroom, the guards in the Circus Building may require to take a look inside.
Our cloakroom is free and staffed throughout the event.
Please contact us via email lostandfound@wallmans.com.
An administration fee will be charged for handling the lost property if you want it to be send.
Get 50% off parking in the Axel Towers parking garage – right across from the Circus Building– when you attend or host an event with us.
Here’s how:
- Download the APCOA FLOW app
- Park in the area using zone code 3555
- Enter the discount code APCOACIRKUS in the app
NB! The discount code can be used twice within 365 days per user.
Questions? Contact APCOA PARKING at +45 4526 7690
Mobile charging stations are located on each side of the entrance in the central foyer. Charging is available for a fee via an external provider – scan the QR code at the charger and follow the instructions.
This applies exclusively to events held in the Circus Hall.
We do not issue physical or digital tickets. The confirmation you receive after your purchase serves as documentation upon arrival.
At the entrance, simply provide the name of the person who made the purchase. If a company name was provided, this must also be stated.
Please arrive together, as you are registered on the guest list as one group.
No, you can choose the whole show or just your favorite show acts.
Yes! The Wallmans show (or individual show acts) is just a possibility.
For those who are sensitive to light, please note that the Wallmans show includes a varied, vibrant light.
Yes, a basic technology package is included. Read more here.
Yes, you can rent the Circus Building all days of the week. If you wish to rent the building on a Wednesday (November and December only), Thursday, Friday or Saturday, there will be some additional conditions duo to Wallmans Dinnerparty. Contact us for more information.
You can rent the Circus Building when you are a company between 200-1000 people. Contact us via telephone +45 3316 3700, email event@cirkusbygningen.dk or send us an inquiry.
You must always inform us of special needs when you book your event.
Wheelchair users are always placed on the 5th floor in the hall and can access the Circus Hall via an elevator in our lobby. We have room for max. 4 people in wheelchairs per. evening. Please be aware that it is only possible to be seated in category B due to fire safety.
In our foyer there are two handicap toilets (shown by signage).
We have the “God-Adgang” label. Read more here.
